Last Updated: November 2025

Sittrly (“Sittrly,” “we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains the types of personal information we collect from families and sitters, how that information is used and shared, and the rights you have regarding your data. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

Sittrly collects information to provide safe, reliable, and high-quality childcare services. This includes information that you voluntarily provide and information automatically collected through our website.

1.1 Information Provided by Families

When families create an account, submit a booking request, or contact Sittrly, we may collect personal information such as your name, email address, password, mobile phone number, home address for sitter arrival, and details about your household. To ensure safe and appropriate care, families may also provide information regarding children’s names, ages, routines, allergies, medical considerations, behavioral needs, and any other relevant care instructions. When processing bookings, families may provide payment information, which is processed securely through our third-party payment processor and is not stored by Sittrly.

1.2 Information Provided by Sitters

Sitters may provide personal information including name, date of birth, contact information, home address, professional experience, bio, availability, and qualifications such as CPR certification. Sitters may also be required to submit information for identity verification, background screenings, and compliance purposes, including government-issued identification, certification records, or other credentials.

1.3 Automatically Collected Information

When you visit our website, we may automatically collect device and usage information such as IP address, browser type, operating system, referring URLs, device identifiers, approximate location, and the pages you visit. We may use cookies, analytics tools, and similar technologies to improve site performance, track usage patterns, and enhance your experience.

2. How We Use Your Information

Sittrly uses personal information for purposes that enable us to provide safe and effective childcare services. This includes:

• Creating, maintaining, and securing your Sittrly account

• Matching families with qualified sitters

• Communicating booking requests, confirmations, reminders, and updates

• Facilitating secure payments and transaction processing

• Verifying sitter identity, experience, and certification status

• Conducting background checks through our screening provider

• Responding to customer service inquiries

• Improving website performance, features, and safety

• Monitoring and preventing fraudulent or unauthorized activity

• Complying with legal, regulatory, or contractual requirements

Sittrly does not sell, rent, or trade your personal information.

3. Sharing Your Information

Sittrly shares personal information only when necessary for operational, safety, or legal purposes.

3.1 Sharing with Sitters

When a family submits a booking request, essential information is shared with potential sitters, including the family’s name, address, care instructions, children’s ages, allergies, routines, and booking details.

3.2 Sharing with Service Providers

We may share personal information with trusted third-party providers who assist in operating our services, including payment processors, background check companies, communication tools, analytics providers, scheduling infrastructure, and website hosting partners. These service providers are contractually required to safeguard your information and use it only as instructed.

3.3 Sharing for Legal and Safety Reasons

We may disclose information if required by law or if necessary to protect the safety, rights, or property of Sittrly, our users, or others. This may include responding to subpoenas, legal requests, or governmental inquiries.

4. Data Security

Sittrly uses reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. While no online service is completely secure, we take appropriate steps to safeguard your information and maintain the confidentiality and integrity of your data.

5. Children’s Privacy

Sittrly does not knowingly collect personal information directly from children under 13. Any information regarding children—including names, ages, medical needs, allergies, and care routines—is provided voluntarily by parents or legal guardians for the sole purpose of arranging sitter services.

6. Your Rights and Choices

You have the right to access, update, correct, or delete your account information at any time. You may request a copy of the personal information we hold, ask us to restrict or object to certain processing activities, or opt out of non-essential communications.

To exercise any of these rights, contact us at: hello@sittrly.com

7. Data Retention

Sittrly retains personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, maintain accurate business records, and ensure safety. When information is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party sites or services. Sittrly is not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.

9. Do Not Track

Our website does not currently respond to browser-based “Do Not Track” signals. Users may manage cookie preferences through browser settings.

10. International Use

Sittrly is based in the United States and primarily serves U.S. families and sitters. If you access our services from outside the United States, your information may be transferred to, stored in, and processed in the U.S., where privacy laws may differ from those in your jurisdiction.

11. Updates to This Policy

Sittrly may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or Sittrly’s data practices, please contact us at:

Sittrly
Clarksville, Tennessee
Email: hello@sittrly.com